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If you discover any defect with your items, we will fix or replace it for free, or return 100% of your purchase price.
If your jewelry has any defect other than normal wear and tear, please return it within 30 days and N-Style ID will repair, replace, credit, or refund 100% of your purchase.
We cannot accept returns that have been engraved or worn unless there is in fact a defect in craftsmanship. Items with scratches, tears, dents, or tarnish are not refundable.
Re-enameling for free! If you’d like us to re-enamel your jewelry, please send it back to us within 1 year of purchase and we will re-enamel it for free.
Re-beading for $12 – if you’d like your jewelry re-strung, just send it back within a year and we will re-string it for $12. If you need new beads, we can replace those for a small replacement cost.
Incorrect items received or missing items must be reported within 3 days of receipt of order.
Shipping & Return Costs
If you qualify for a 100% refund (if your item has proven to be defective), we will refund the total cost of the returned item.
Customers are responsible for return shipping costs unless your item proves to be defective. If your item proves to be defective, your return shipping cost will be refunded at the USPS First Class rate.
Size Exchanges: we want you to have the correct size and will happily provide you with a different size. Please mail back the item and include a check or credit card information for $5 to cover return USPS Priority shipping or $2 for First Class shipping.
Send Returns To:
PO Box 5965
Incline Village, NV 89450
- Include a copy of your receipt or original order number if you have it.
- Include a return address, phone number, email address.
- Include the reason for the return. Indicate if you prefer an exchange, repair, credit, or refund.
- Use US Mail only.
- Use a padded envelope.
- Do not return engraved items unless they are defective.
- Do not return items purchased later than 30 days ago.
- Do not return ID plates if it can be removed from the item.