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I just wanted to thank you for your great customer service. When I needed to contact you, I was a bit apprehensive, not having any previous experience with your company, but you completely took care of my situation in a cheerful, conscientious manner. Life can be very stressful when you have a loved one with a chronic condition that requires medical identification. It's so nice to know that there is a company out there that not only cares about making this fun and fashionable, but also durable. Your kindness is very much appreciated.
- Dorene B. from Carbondale, IL
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- Bracelet Disappointment Review by John K
I guess it was my fault the medal did not have the gold color. It appears I made the selection, which I did not realize. So It came as I ordered it. I am still disappointed for making a bad choice. Not fault of the company. Sorry, .I have learned over the years to live with disappointment; oh well. My wife joked and said the chain looks like plastic. It does, but I picked it. (Posted on 11/9/15)